Shipping, Returns & Cancellations

Every print is made to order, then inspected, signed, numbered and embossed by hand before it ships. Your order confirmation includes an estimated ship date.

Shipping is included in the price, to the United States and internationally. Every print is packed for fine art transport and shipped with tracking. If a print is lost or damaged in transit, we replace it or refund it in full, as set out below. You will receive the tracking number by email when your print ships. International buyers are responsible for any import duties, customs fees and local taxes.

If your print arrives damaged, email support@blkhorn.com within 7 days of delivery with photographs of the print, the packaging and the shipping label. Please keep all packaging. Once confirmed, we will replace the print with a new print bearing the same edition number and a new certificate, and arrange return of the damaged print, which is then destroyed. If a replacement is not possible, you will receive a full refund.

If your print has a manufacturing defect, such as a printing flaw or a missing signature, edition number or seal, contact us within 7 days of delivery and we will replace or correct it at no cost. Natural variation in the hand-torn edge, paper texture or tone is a characteristic of the work and is not a defect.

Because each print is made to order and numbered to its buyer, we do not accept returns for change of mind. All sales are final except as described in this policy.

You may cancel an order for a full refund within 24 hours of purchase, provided production has not begun, by emailing support@blkhorn.com with your order details. After that, the print is in production and the order cannot be cancelled.

If tracking shows no movement for 10 business days, or a shipment is confirmed lost, contact us and we will work with the carrier and replace the print with the same edition number or issue a full refund.

Approved refunds are issued to the original payment method through Stripe. Your bank may take 5 to 10 business days to post the refund.

support@blkhorn.com · 888-455-0515